Shipping and Returns
Delivery of your gear is done with great care at Southern Huskies. For your convenience, we deliver via AusPost anywhere within Australia. Please note currently we cannot ship goods to an address outside Australia. This will change in the near future.
We make our best efforts to deliver products within 5-10 working days to the address specified by you during the purchase process. WA, NT, Far North QLD and remote country areas please allow an extra 4-5 days for delivery. It’s not always possible to get it to you within these timeframes and you will be notified if this is going to be the case.
Upon completion of your purchase, our team will organise for your product to be dispatched as a priority. To keep you in the loop, we’ll notify you by email when this has been done
Don’t worry if you’re not home when your parcel is delivered. Australia Post will leave a card at the provided address advising you that an attempt has been made to deliver your parcel. Your parcel will then be available to collect at your local post office (you will find information about the post office location on the card left by the courier).
We are 100% committed to providing exceptional customer service and outstanding quality products. We endeavour to make sure that all products listed on our website are available and pricing is true and correct. In the unlikely event that we are unable to fulfill your order, we will notify you within 5 business days to arrange a backorder or a full refund.